Pallet Information

Not sure what size pallet you need? This section explains quarter, half, full and oversized.

WhatsApp Email the team

Pallet sizes available for booking

Micro, quarter, half, full and oversized pallets can be booked.

Oversized pallet explained

An oversized pallet is anything larger than 1.2m x 1.0m. It needs a forklift at both collection and delivery.

Normal vs Euro pallet

Normal pallets are 120x100cm; Euro pallets are 120x80cm and follow EU standards.

All articles in this topic

What’s included in the pallet and wrap service

We supply the pallet and shrink wrap, and the driver helps load and wrap at collection.

Pallet packing guide for efficient delivery

Stack boxes level, keep goods within the pallet edges and wrap securely, or the pallet may not be collected.

Limited quantities explained

Limited Quantity means up to 5 litres per inner container for liquids, or 6 kg for solids.

Best way to pack my pallet

Pack tightly, evenly stack, and securely wrap to protect goods during transit.

Shipping batteries

Batteries are only accepted if they meet strict safety and packaging rules. Otherwise the pallet is rejected.

Preventing damaged pallets

Use a strong, undamaged pallet, do not overload it and choose the right size. A broken pallet may be refused.

Shipping hazardous goods

Only Limited Quantity hazardous goods are accepted. Anything else is rejected and may incur costs.

Ensuring goods security

Use sturdy packaging, secure pallets with wrap, and label properly for safe transit.

Shipping glass

Pack glass in a wooden crate or rigid frame. Shrink wrap alone is not enough.

Shipping beer barrels

Strap barrels and kegs to the pallet with banding. Shrink wrap alone is not enough.

Shipping bagged goods

Fully shrink wrap bagged goods and use a solid base cover. Loose or unstable bags are not collected.

Handling warnings

Use Do Not Stack cones, tape or labels on every visible side if your goods are fragile or must not be stacked.

Using the correct pallet

Use a strong, complete, undamaged pallet with at least two-way entry for forklifts and pallet trucks.

Shipping sharp goods or wire products

Fully contain sharp edges and points in strong packaging. Poorly packed sharp goods are refused.

About this topic

Your goods must fit fully on the pallet with no overhanging. Overhanging goods may be refused at collection or damaged in transit.

Pallets may be left outside during loading and unloading at depots, so it is your responsibility to protect your goods against the weather. Always play it safe with your pallet prep.

Before booking, check our pallet size guide to find the right size. If you are unsure, speak to us on Live Chat before booking.

Does an Oversized Pallet Cost More?

Yes. Oversized pallets take up extra space in the trailer, so the cost is higher. Pricing is postcode-based and depends on the pallet size you select at checkout.

Should I Use Shrink Wrap or Stretch Wrap?

Your pallet must be fully wrapped before collection using either shrink wrap or stretch wrap. This protects your goods during handling and transport.

Pallets can be handled up to 8 times through the network and may sit outside when being loaded or unloaded. Always wrap your pallet properly to avoid damage.

Can You Supply a Pallet?

Yes, we offer a Pallet and Wrap service for an additional £20 + VAT. The driver will bring a pallet and stretch wrap, and either prepare your goods at collection or take them to the depot to be wrapped.

Pallet and Wrap is available for a maximum of 3 pallets and cannot be used for Amazon deliveries. See our help page for full details.

Live Chat is open

Talk to the team

We're on Live Chat and email, Monday to Friday, 9am to 5pm. We do not take phone calls.