Pallet Information

About this topic

Your goods must fit fully on the pallet with no overhanging. Overhanging goods may be refused at collection or damaged in transit.

Pallets may be left outside during loading and unloading at depots, so it is your responsibility to protect your goods against the weather. Always play it safe with your pallet prep.

Before booking, check our pallet size guide to find the right size. If you are unsure, speak to us on Live Chat before booking.

Does an Oversized Pallet Cost More?

Yes. Oversized pallets take up extra space in the trailer, so the cost is higher. Pricing is postcode-based and depends on the pallet size you select at checkout.

Should I Use Shrink Wrap or Stretch Wrap?

Your pallet must be fully wrapped before collection using either shrink wrap or stretch wrap. This protects your goods during handling and transport.

Pallets can be handled up to 8 times through the network and may sit outside when being loaded or unloaded. Always wrap your pallet properly to avoid damage.

Can You Supply a Pallet?

Yes, we offer a Pallet and Wrap service for an additional £20 + VAT. The driver will bring a pallet and stretch wrap, and either prepare your goods at collection or take them to the depot to be wrapped.

Pallet and Wrap is available for a maximum of 3 pallets and cannot be used for Amazon deliveries. See our help page for full details.