Delivery of Pallets

Learn how we handle pallet deliveries across the UK, including tracking and delivery times.

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Pallet delivery to Europe

We deliver across the UK, Ireland and to over 30 countries. Ask on Live Chat if your destination is not listed.

Kerbside delivery explained

Pallets are unloaded to the nearest accessible point outside the premises.

Delivering oversized pallets

Quarter, half and full oversized pallets are accepted. You need a forklift at both collection and delivery.

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FTL meaning

Full truckload - your goods are the only load on the vehicle with direct transit.

Pallet delivery ETAs available

Estimated arrival times are shown in your dashboard and sent via email or SMS.

Specific timed deliveries offered

Choose before 10:30am, a specific time, or a time booked by the depot. Options depend on your postcode.

Booking a fork-lift truck for delivery

Pallets over 1,000 kg need a forklift at collection and delivery. Our drivers do not provide one.

About pallet deliveries

Pallets are used to transport goods securely via tail lift lorries on kerbside services.

Who unloads the pallet upon delivery

The driver unloads using a tail lift, site staff must move the pallet from there.

Signing for damaged goods

Yes, but mark the delivery note as "damaged" and take photos for your claim.

Cost to send a pallet to Ireland

Prices depend on your collection postcode and the delivery county in the Republic of Ireland. Get an instant quote online.

What to do with empty pallets

Drivers do not usually take empty pallets away after delivery.

Access requirements for delivery drivers

Your site must be reachable by an 18-tonne vehicle. If it is not, request a 7.5-tonne vehicle at checkout.

Weekend deliveries offered

Saturday delivery costs £60 + VAT in most UK areas. Weekend collections are not offered.

About our delivery drivers

All drivers are trained to handle pallet deliveries safely and follow kerbside procedures.

Getting a pallet delivery

Book online by entering collection and delivery details for pricing and scheduling.

Pallet delivery to Europe help

To send a pallet to Europe you need a UK EORI number, commodity codes and the correct customs paperwork.

Vehicle sizes used for delivery

Standard deliveries use tail lift lorries suitable for pallet transport.

Failed delivery and re-delivery costs

A failed delivery costs £30 + VAT per pallet on standard UK pallet-network deliveries.

About this topic

Pallet delivery is simple when your goods are prepared correctly. Here is what to know before booking.

How Does Pallet Delivery Work?

Select the right pallet size - no overhanging items. Load and secure your goods with shrink wrap or straps, then attach your delivery labels. If you cannot print them, write your Order ID and full collection and delivery address clearly on A4 paper.

Where Can I Send A Pallet?

We deliver across the UK and Ireland through the Palletline network. European deliveries are available on request through the checkout system.

Can I Get A Same Day Collection?

Same day collection is available for 1 to 3 pallets if booked before 11:45 am, Monday to Friday. For larger collections or truckloads, contact us first - it may be possible depending on vehicle availability.

We reply from 9am, Monday to Friday

Talk to the team

We're on Live Chat and email, Monday to Friday, 9am to 5pm. We do not take phone calls.