![](data:image/svg+xml;utf8,<svg fill="rgba(255,255,255,0.5)" height="20" viewBox="0 0 512 512" width="20" xmlns="http://www.w3.org/2000/svg"><path d="m453.332031 512h-224c-32.363281 0-58.664062-26.304688-58.664062-58.667969v-96c0-8.832031 7.167969-16 16-16s16 7.167969 16 16v96c0 14.699219 11.964843 26.667969 26.664062 26.667969h224c14.699219 0 26.667969-11.96875 26.667969-26.667969v-394.664062c0-14.699219-11.96875-26.667969-26.667969-26.667969h-224c-14.699219 0-26.664062 11.96875-26.664062 26.667969v96c0 8.832031-7.167969 16-16 16s-16-7.167969-16-16v-96c0-32.363281 26.300781-58.667969 58.664062-58.667969h224c32.363281 0 58.667969 26.304688 58.667969 58.667969v394.664062c0 32.363281-26.304688 58.667969-58.667969 58.667969zm0 0"/><path d="m325.332031 272h-309.332031c-8.832031 0-16-7.167969-16-16s7.167969-16 16-16h309.332031c8.832031 0 16 7.167969 16 16s-7.167969 16-16 16zm0 0"/><path d="m240 357.332031c-4.097656 0-8.191406-1.554687-11.308594-4.691406-6.25-6.25-6.25-16.382813 0-22.636719l74.027344-74.023437-74.027344-74.027344c-6.25-6.25-6.25-16.386719 0-22.636719 6.253906-6.25 16.386719-6.25 22.636719 0l85.332031 85.335938c6.25 6.25 6.25 16.382812 0 22.632812l-85.332031 85.332032c-3.136719 3.160156-7.230469 4.714843-11.328125 4.714843zm0 0"/></svg>)
![](data:image/svg+xml;utf8,<svg fill="rgba(255,255,255,0.5)" id="Capa_1" enable-background="new 0 0 397.545 397.545" height="20" viewBox="0 0 397.545 397.545" width="20" xmlns="http://www.w3.org/2000/svg"><g><path d="m29.501 364.483h201.229c26.184 35.882 76.613 43.64 112.495 17.941 35.882-26.184 43.64-76.613 17.941-112.494-17.941-24.729-48.489-37.337-79.037-32.003-17.456-27.154-44.125-47.034-75.158-56.732 47.034-24.245 65.46-82.431 40.731-129.466s-82.431-65.46-129.466-40.731-64.975 82.431-40.731 129.465c9.213 17.456 23.275 31.518 40.731 40.731-57.702 17.941-96.978 71.279-96.978 131.405v43.155c0 4.849 3.879 8.729 8.243 8.729zm250.688-108.616c33.942-8.728 68.37 12.122 77.098 46.065s-12.122 68.369-46.065 77.098c-39.761 9.698-78.552-20.85-78.552-62.066 0-29.094 19.395-54.308 47.519-61.097zm-196.38-159.044c0-43.64 34.912-79.037 78.552-79.037s79.037 34.912 79.037 78.552-34.912 79.037-79.037 79.037c-43.155 0-78.552-35.396-78.552-78.552zm-45.58 215.776c0-66.43 53.823-120.253 120.738-120.738h8.243c38.791 0 75.643 18.911 98.433 50.913-29.093 12.122-49.459 41.216-49.459 74.188 0 9.698 1.94 20.365 5.819 30.548h-183.774z"/><path d="m263.218 325.691h24.245v24.245c0 4.849 3.879 8.728 8.728 8.728s8.728-3.879 8.728-8.728v-24.245h24.245c4.849 0 8.728-3.879 8.728-8.728s-3.879-8.728-8.728-8.728h-24.245v-23.76c0-4.849-3.879-8.728-8.728-8.728s-8.728 3.879-8.728 8.728v23.76h-24.245c-4.849 0-8.728 3.879-8.728 8.728s3.879 8.728 8.728 8.728z"/></g></svg>)
Delivery of Pallets
- Oversized Pallets
- European Delivery
- Kerbside Explained
- FTL Explained
- Fork-Lift Delivery
- Timed Deliveries
- Unloading Deliveries
- Delivery ETA's
- Damaged Goods
- Delivery Drivers
- Weekend Deliveries
- More Information
- Pallet Delivery Info
- Delivery Access
- Empty Pallets
- Incoterms Information
- Ireland Delivery
- Europe Help
- Re-Delivery Costs
- Delivery Vehicles
Additional Delivery of Pallets Help Topics
PalletOnline - Information about the Delivery of Pallets
To help you better understand how PalletOnline operates, we’ve answered some of your delivery FAQs.
How Does Pallet Delivery Work?
Before booking a collection, you must make sure you have selected the correct pallet size for your goods; There should be no overhanging!
Then, load your goods to the pallet, wrap and secure them using shrink or stretch wrap and strapping materials, like ratchet straps or rope.
Once secured, print and attach your shipping labels; If you’re having trouble printing off your labels, you can write them out on a plain A4 piece of paper. Please note that your labels must show the Order ID and full collection and delivery address.
Where Can I Send A Pallet?
You can send a pallet to many regions of the UK and Ireland through the Palletline network.
Currently, we do not offer a European pallet delivery service but we may consider opening additional routes in the future.
What Pallet Sizes Can I Send?
You can choose from quarter, half, full or oversized pallets.
For help selecting the right pallet size for your items, please refer to our pallet size guide.
If your items exceed the measurements of a standard full pallet, you will need to book an oversized pallet for delivery.
Where Can I Buy Pallets?
You can source pallets directly from manufacturers, supermarkets or industrial areas.
Alternatively, we can provide a pallet for you with our Pallet and Wrap service.
If each item is 25kg or less we can palletise your goods on-site. Your collection driver will arrive with industrial shrink wrap and a pallet. Please note that on some occasions the driver may arrive and take the goods back to the depot to be palletised.
We do not offer the Pallet and Wrap service with goods going into Amazon Fulfilment Centres. Please see our help articles on packing requirements.
Can I Get A Same Day Collection?
All bookings placed on weekdays before 11:45am are eligible for same day collection.
Please note that we DO NOT offer Pallet and Wrap with same day collections as we require a minimum of 24 hours notice for this service.
Our Pallet and Wrap is available for a maximum of 3 single pallets. You are charged for the first pallet and the additional two pallets will be wrapped free of charge.