Do You Offer Specific Timed Deliveries?

You can select a specific delivery time with ALL PalletOnline bookings. 

We provide all delivery options at the checkout.

If delivery time slots are available for your postcode, they will show as an option when booking. 

What delivery times do you offer? 

Some depots may provide limited delivery options, but most offer specific delivery times, i.e. AM and PM deliveries. 

We offer several flexible delivery times. Please find them listed below: 

• - All Day Delivery: delivery between 9am and 5pm. 
• - Morning Delivery: delivery between 9am and 12pm. 
• - Afternoon Delivery: delivery between 12pm and 5pm. 
• - Before 10:30am Delivery: delivery between 9am and 10:30am. 
• - Delivered At 9am: delivery at 9am. 
• - Specific Delivery Time: your specified time between 9am and 5pm. 

We always endeavour to meet the time you have requested, however we do ask that you allow up to 20 minutes from your ETA for potential local traffic delays. 

Do you deliver on weekends? 

ALL deliveries take place Monday - Friday, between 9am and 5pm. 

Our drivers work incredibly hard from Monday through to Friday, and just like the rest of us, we believe they deserve a well-earned rest! 

That way, they can be fully refreshed and ready for Monday morning. 

Can you book a next day delivery? 

If our next day delivery service is available in your region, it will show as an option in the checkout; You’ll be able to switch from Super Saver to Next Day! 

What happens in the event of a failed delivery? 

If you miss a delivery as there was nobody onsite, we’ll contact you. 

You will then need to confirm a new delivery date and an additional charge will apply; This is normally half of the total price you originally paid. 

While if delivery fails as the driver has run into problems on their way to you, we’ll always do our best to let you know well in advance.

We will then ask you to confirm a new delivery date suited to your schedule and NO additional charge will apply for this. 

Please start a Live Chat conversation if you have any concerns about your delivery.