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What Is Standard Insurance?

When you use our pallet delivery service, we cover liability for your goods, but this is not the same as full insurance for the goods themselves.

If something happens during transit (such as damage or loss), we take responsibility for covering the value of the goods, which is set at £5 per kilogram. This is above the industry standard rate of £1.30 per kilogram as set by the RHA. If your goods are worth more than this, you may want to arrange your own insurance to cover the difference.

It is important to note that this method of coverage is standard across the pallet delivery industry. We will do everything we can to ensure your goods arrive safely. If there is an issue, we cover up to £5 per kilogram. For anything beyond that, it is recommended that you look into additional insurance from your own provider.

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