Can You Tell Me More About Pallet Deliveries?

Pallet delivery is the most cost-effective way to move freight across the UK and Ireland. We operate through Palletline, one of the UK's largest pallet networks, with over 100 depots working together daily.

We hold the highest on-time delivery rate and the lowest damage rate in the industry. But this is a network with many moving parts, not a door-to-door courier service. Each depot faces its own daily challenges. Most deliveries run smoothly, but occasional delays are part of the model. Over 99% of pallets move on time.

Pallet sizes and weight limits

The pallet size you book must match the size and weight of your goods. Here are the options:

• Micro pallet: up to 150kg
• Quarter pallet: up to 250kg
• Half pallet: up to 500kg
• Full pallet: up to 1,200kg
• Quarter oversized pallet: up to 250kg
• Half oversized pallet: up to 500kg
• Full oversized pallet: up to 2,000kg

Pallets over 750kg require lift-assist equipment. Over 1,000kg, a forklift is mandatory at both collection and delivery.

Can I send oversized pallets?

Yes. Oversized pallets are available in quarter, half and full sizes. Use our pallet calculator to check the space your goods will need before booking.

What can I send?

Most packaged, non-hazardous goods. Common examples include stock, equipment, car parts and machinery. We do not carry personal effects, antiques, jewellery, cash, or prohibited goods. For full restrictions, see our terms at checkout.

How much does pallet delivery cost?

Prices are based on the collection and delivery postcodes, pallet size and the number of spaces used. Get an instant quote online. VAT is shown at checkout before you pay.

How do I book?

Book online in minutes. Enter your postcodes, select your pallet sizes, and follow the steps. After booking, you will receive a confirmation email with your Order ID and Booking Reference for tracking.

What else should I know before booking?

• Deliveries are kerbside only. We do not enter buildings.
• The surface must be flat and solid such as tarmac or concrete. We cannot unload on gravel, grass or steep slopes.
• The driver has up to 15 minutes on site for each collection or delivery.
• Someone must be present unless you have given clear drop-off instructions.
• Delivery dates and times are not guaranteed. We provide tracking and ETAs where available.

THE BOTTOM LINE

Pallet networks move goods efficiently and cost-effectively across the UK. If you send pallets occasionally, this is the easiest and most affordable way to do it. Unlike couriers, exact delivery slots cannot be guaranteed - but for most deliveries this is not needed. Pallet networks are trusted by thousands of UK businesses because they strike the right balance between reliability and cost - and 99% of deliveries arrive on time.

We are part of Palletline - the only UK pallet network owned by its member depots. This means the people moving your goods care more because they own the network itself. That’s why Palletline has the highest on-time delivery rate and the lowest damage rate in the industry. No one else comes close.