What’s Included in the Pallet and Wrap Service?

Pallet and Wrap is a simple way to secure your goods for delivery. We supply the pallet and shrink wrap, and the driver will assist with loading and wrapping at collection.

Who provides the pallet?

We supply the pallet as part of the service. In some cases, the driver may collect your goods first and palletise them back at the depot if there is no spare pallet space on the vehicle.

Do I need to help wrap the pallet?

The driver will help wrap and secure your goods, but they are there to assist - not do all the work. Your items must be ready to load, and you may be asked to help place them on the pallet.

Are straps included?

No. We only provide shrink wrap. If your goods need extra securing, such as with ratchet straps, you must provide these yourself and hand them to the driver at collection. Items heavier than 25 kilograms each may be unstable without additional securing, and we do not guarantee protection against goods toppling during transit.

Are my goods protected from the weather?

No. Pallets may be left outside during loading, unloading and transit. Your goods must be able to withstand rain, wind and temperature changes. Shrink wrap only helps secure the load - it does not make your goods waterproof.

Can I book Pallet and Wrap for Amazon FBA?

No. Amazon does not allow carriers to palletise FBA deliveries. You must palletise and wrap your own goods before collection to meet Amazon's strict delivery rules.

Need help with your Pallet and Wrap booking? Speak to us on Live Chat.