What are the pallet packing requirements?

The first thing is first when planning to send a pallet delivery, you must ensure all your items are packed and wrapped properly. This means following our packing and wrapping requirements and guidelines to help prevent any delays or problems.

Here is how to pack your pallet properly, so it can travel through our network safely and with no delays.

Items Must Be Stacked in Columns

Your items must be stacked into columns; this means ensuring they are all aligned neatly and that no two boxes or items overlap in any way. If you are unsure of how to do this, please contact us immediately and we will do our best to help you understand how to stack your items appropriately.

Items Must NOT Overhang

When loaded to the pallet, your items must not overhang; not even by just one inch. Overhang means that your items and other consignments run the risk of becoming damaged during their journey.

We always ask our customers to ensure their items do not hang over the edges of their pallets before collection. If there is an obvious overhang, the driver is likely to refuse them all together and you will be charged for a second collection attempt.

Ensure Everything is Flat

You should also ensure that your items are laid flat on the pallet. By this, we mean that if you are loading boxes onto the pallet, these must be flat and level, i.e. no smaller boxes laid next to larger boxes, as this could result in movement during transit and may lead to damaged items.

Apply Shrink Wrap To Your Pallet

Applying shrink wrap material to your pallet is crucial when trying to prevent items from falling, coming loose, or becoming damaged in transit. The shrink wrap will hold everything in place, offering added protection and peace of mind.

When shipping loose items, like furniture, we always recommend strapping these to your pallet also. This will ensure there is no movement during transit, keeping your items from sliding around and potentially getting knocked around.

While we advise using ratchet straps for added protection, they are not compulsory. Please make sure you have applied a sufficient amount of shrink or stretch wrap material to your pallet before sending it through our network. All pallets must be packed and wrapped to our requirements.

Attach All Labels Properly 

For pallets to be shipped through our network and with no delays, you must attach all labels properly. This includes making sure the label displays the correct details and that it is clear enough to be read easily.

For more information regarding packing requirements, please get in touch with us. Our friendly customer support team will always be happy to help you. 


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