Do You Collect on Weekends?
We handle collections from 9 am to 5 pm, Monday through Friday.
Unfortunately, we don't have a pallet collection service available on weekends at the moment.
When can PalletOnline collect my pallets?
Our collections usually happen between 9 am and 5 pm, but sometimes they might happen later in the day after our drivers have finished unloading their trailers.
If it's an option in your area, you can pick an earlier collection time during checkout. This way, you can be sure your items will be picked up before 5 pm, and you'll also have a clear idea of when to expect the driver.
How to arrange a pallet collection
You can easily schedule a pallet collection on our website with just a few straightforward steps!
To get started, simply visit our homepage and fill out our easy-to-use pallet quote form. We'll generate an instant price quote for you.
Once you have your quote, you can also choose to include any extra services you may need before finalising your booking during the checkout process.
If you run into any issues while booking your pallet collection, don't hesitate to reach out to us via Live Chat. We're here to assist you!
Can I get a collection ETA?
We usually can't give you an exact arrival time for collections, but don't worry, we've got you covered.
If your goods haven't been picked up by 4 pm, just reach out to us, and we'll gladly touch base with the collecting depot to track down your driver's whereabouts.