Can I Book a Fork-Lift Truck for Collection?
Any pallet over 1,000kg requires a forklift at both collection and delivery points. This is to protect your goods and our equipment from damage.
Why is a forklift required?
Pallets weighing more than 1,000kg cannot be safely handled using a tail lift or lift assist. Using the wrong equipment risks damaging your pallet and causing serious safety issues.
To move anything over 1,000kg, a forklift is essential at both ends of the journey. This keeps your delivery safe and compliant with network safety standards.
Can you supply a forklift?
No. We do not provide forklifts. You must arrange forklift access at both the collection and delivery locations.
If your goods weigh 751kg to 1,000kg, you can book our Lift Assist service at checkout. For anything under 750kg, our tail lift and pallet truck service is included at no extra cost, providing the ground is solid and level.
Pallet Weight Limits
Here are the maximum pallet weights by size. These limits apply whether you are using a tail lift, lift assist or forklift:
- Micro Pallet: Up to 150kg
- Quarter Pallet: Up to 250kg
- Half Pallet: Up to 500kg
- Full Pallet: Up to 1,200kg
- Quarter Oversized Pallet: Up to 250kg
- Half Oversized Pallet: Up to 500kg
- Full Oversized Pallet: Up to 2,000kg - forklift required if over 1,000kg
Check your pallet size and weight before booking. See our pallet size guide for help choosing the right pallet.
If you have questions about handling heavy goods, contact us on Live Chat and we’ll guide you through the best options for your delivery.