Can I book a fork-lift truck for collection?

If you want to book a collection for your pallet and your freight weighs more than 1,000 kilograms, you will need to have your own forklift truck onsite at the collection and delivery points. 

Doing this will help to ease the process of loading and unloading your freight on the day. 

Why Do Some Collections Require A Forklift Truck? 

When goods weigh more than a certain amount, our drivers are physically unable to move them around the warehouses or around your site to their delivery vehicle with no assistance. 

The easiest way to move heavy goods without causing damage is by using a forklift truck at the point of collection. 

Do You Offer Forklifts For Collections? 

To ease the process of collecting heavy goods or large pallets, we offer pallet trucks and tail lift services for all pallets that weigh less than 750 kilograms.

However, we do offer a lift assist service for pallets that weigh over 750 but fewer than 1,000 kilograms. 

You can book a lift assist, pallet truck or tail lift service for your pallet collection with us. Before you complete the checkout, add any services that you feel you will need on the day of collection and we will add these to the total cost. 

What Are The Weight Limits Without A Forklift? 

Without a forklift at hand, collecting heavy goods can prove difficult but is still possible. Our weight restrictions before a forklift is required are listed below for your reference.

These can prove useful when planning to move goods in large quantities or of a significant weight. 

• Quarter Pallet: has a maximum weight limit of 250 kilograms.
• Half Pallet: has a maximum weight limit of 500 kilograms. 
• Full Pallet: has a maximum weight limit of 1,200 kilograms. 

Select the appropriate pallet size for your goods using the information above.

You must ensure that, if your goods exceed the maximum weight of a full pallet, the necessary equipment is provided to move your goods. 

Please keep in mind that our maximum weight limit for a tail lift is 750 kilograms. You can book a tail lift or lift assist in the checkout before placing your order. 

Should I Provide A Forklift On Collection Day? 

If you do not have a forklift truck available and your goods are too heavy for a tail lift or lift assist service, we would ask that you supply one prior to the date of collection. 

Our drivers cannot provide you with a forklift nor can they provide their own for your collection; their job is to fulfil the pallet collection services promised at point of checkout. 

As you can understand, our drivers can handle anything that weighs less than 1,000 kilograms without additional support from forklifts and lift assists. 

However, to avoid causing physical strain to our drivers or damage to your freight, we recommend ensuring that all the correct equipment is available onsite before our driver arrives to collect your palletised freight. 

If you do not provide a forklift truck and your freight exceeds the weight limit of 1,000 kilograms, then our driver may refuse collection and you would have to book another collection. 

For more information about pallet collection, please contact us via Live Chat below. 

If you wish to contact us regarding a recent or future pallet collection, then feel free to call us directly. Our friendly customer care team is always at hand to help with any queries or concerns you may have. 

Need More Help?
Please login or create an account to open a support ticket.