Help > Collection of Pallets > What are pallet trucks and tail lifts?

What are pallet trucks and tail lifts?

Pallet trucks come as standard with our lift assists. You can book a lift assist during the checkout process for a small fee and we will provide a pallet (or pump if you prefer) truck free of charge. It is important that your pallet is located on flat ground for collection in order to use our pump trucks. The same should also apply to delivery, flat ground is required for our curb side service.

The only time a tail lift may not be available to you is if you live within a hard to reach location. For example if you can only be reached by a van then you will need to load the goods onto the vehicle yourself. If you have any concerns please speak to us by using the form below or Live Chat.

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