When Are Your Pallet Collection Dates?

We only handle collections on weekdays, so keep in mind that weekends and bank holidays are excluded.

While we do our best to collect on your requested date, there might be occasional delays caused by factors beyond our control. 


What time will you collect?

We pick up pallets from 9 am to 5 pm on weekdays.

Usually, our collections happen in the morning, but they're typically wrapped up between 1 pm and 5 pm as our drivers head back to the depot.


Do you do same day collections?

We're not like your typical delivery company – we've got you covered when it comes to same-day collection! Just make sure to get your order in before 11:45 am on a weekday, and we'll swing by to collect it on the same day.

Need to move more than 3 pallets? No worries! We'll have to touch base with your local depot to make it happen, though. Just give us a shout on Live Chat, and we'll get the ball rolling.


How many pallets can you collect?

You're limited to 10 pallets per collection location per day due to network restrictions. But don't worry, if you need to ship more than 10 pallets, even full loads, we've got you covered.

When you fill out our easy-to-use quote form, just pick the number of pallets you want to ship, and we can arrange something for you.


Do you collect on weekends?

At the moment, we don't have a weekend pickup service available.

If you make a booking on a Friday after 11:45 am, your items will be picked up on the following Monday, unless it happens to be a national bank holiday.


What happens if you do not collect on the quoted date?

We aim to make sure 99% of our collections happen on the scheduled day. However, if for some rare reason we can't reach you on that day, don't worry. We'll do our best to give you a heads-up.

Once we sort things out, we'll let you know when we can swing by for the rescheduled collection.

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