0Can you collect my pallets today?
If you are in a hurry to ship your palletised freight, then you may consider booking a same day collection of your goods. You can arrange for one of our drivers to pick up your freight today and deliver it the very next day to your chosen destination.
How Do You Qualify For Same Day Collection?
As long as you place your order on a weekday before 11:30am, our drivers can collect your palletised freight the same day. However, if you need to have more than three pallets collected, we would need 24 hours notice beforehand.
Same day pallet collections of four or more pallets are not currently offered and our vastly improved checkout experience should alert you of any quantity issues or restrictions before proceeding to confrim the collection order.
Our system also knows not to allow same day collection if you are booking after 11:30am in the week. The checkout process should alert you if you try to move more than three pallets on a same day collection.
Can You Book A Next Day Delivery?
With all same day pallet collection bookings, we offer next day delivery of palletised freight. We like to think that this helps your goods reach their destination as quickly as possible and simply offers more convenience.
If you need to book a next day delivery, we always recommend getting there before 11:30am to qualify for same day pallet collection. If you miss this cut-off time, next day delivery will not be available and you will have to select the earliest available date instead.
How Do You Book A Same Day Collection?
Booking a same day pallet collection can be done in just a few minutes through our website. All you have to do is ensure you place your order before 11:30am during the week and select 'same day delivery' at the checkout.
Same day collection is only available on our website until 11:30am as our drivers need enough warning and preparation in advance. Orders place after the cut-off time will require a different collection date.
What Happens If You Miss Same Day Collection?
If you miss your same day pallet collection and there is nobody onsite to assist, our driver will be forced to return to the depot without your palletised freight and you will need to book another collection at a later date.
For us to collect your pallet the same day with no issues, we always advise that you ensure there is someone waiting for our driver onsite on the day. This person must be able to help our driver understand which pallet they need to load to their delivery vehicle and must also be able to answer any questions our driver has, as best they can.
We always strive to solve issues with collection before they arise. Please let us know of any comments you may have via Live Chat or by calling us directly if you feel that we have missed anything.
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