What Items Can’t I Send on a Pallet?

There are some things you cannot send through the Palletline network. 

Please read the following information carefully before booking your pallet delivery.

Restricted items include but are not limited to: 

1. Personal Effects
2. Glass or Breakable Items
3. Bathroom Furniture
4. Cooker and Hood
5. Currency
6. Engines (Unless Fully Drained)
7. Fire Arms
8. Fresh Food and Livestock
9. Fire Extinguishers
10. Material Designed to Incite Hatred
11. Memorabilia
12. Narcotics
13. Obscene, Racist, or Libellous Items
14. Perishable Goods
15. Pornographic
16. Precious Metals
17. Precious Stones and/or Other Valuables
18. Prohibited Publications of All Kinds
19. Proscribed or Dangerous Items
20. Revenue Stamps
21. Televisions
22. Vouchers
23. Works of Art

Why are personal belongings prohibited?

Personal belongings are invaluable; In most cases, they cannot be replaced.

For this reason, we DO NOT allow personal belongings through our delivery network under any circumstance.

We recommend transporting personal belongings yourself to be certain they arrive safely. 

What is classed as 'glass or breakable items'?

We understand that when it comes to glass or breakable items, it is not always clear what this includes.

As pallets can be moved up to 8 times during their journey, we DO NOT recommend sending anything breakable on a pallet. 

This includes shower screens, fish tanks, window panes and any other fragile or glass items.

Please check restricted items with us before booking your pallet delivery. 

Can I send an engine?

You can send an engine on a pallet with us but this MUST be fully drained. 

This means draining any residual liquids, including oil and water, from the engine before securing it to the pallet. 

If you need further advice, please visit our Car Parts Courier Service page.

Does furniture have to be flat packed?

When shipping furniture, ideally all items should be flat-packed where possible. 

Flat-packed furniture is much easier to distribute and is generally easier for you to secure to a pallet.

Please check restricted items with us before booking your pallet delivery.

For information regarding unsuitable goods, please contact us directly via Live Chat.