Get the price
Enter both postcodes and the packed size, including the pallet.
Same dayCollection when booked in time
No ETAA day window, not a timed slot
97%On-time delivery
Live ChatIn-house, 9am to 5pm
Book the day. Be ready when the collector arrives.
You choose the collection day in the quote. The usual window is a weekday, not a timed slot.
The collector has to fork a finished pallet. If it is loose, leaking, or larger than booked, collection can be refused.
Where collection runs
How collection works.
Book in time
Pay and we confirm the day. Same-day collection if you book before the cut-off.
Hand it over
A local Palletline member collects. Keep the load ready until they arrive.
What the collector needs to see.
Collection is refused more often for a poor pack than for a late booking. The driver cannot waive the network rules.
Use a pallet
Loose cartons and stacked goods without a pallet cannot be forked.
Book the finished size
Measure from the ground up, including the pallet. No overhang.
Be ready all day
The window is the day, not a clock time. Missed collections roll to the next working day.
Clear wrap
So the collector can see the load is secured. Black wrap hides a poor stack and can stop the collection.
Tail lift
Ask for a tail lift on the quote when the site cannot unload a pallet with its own forklift. It is shown before you pay.
If collection is missed, it is booked for the following working day. We update you the next morning. Collection help
Questions before you book.
How does pallet collection work?
You book the collection day with the delivery. A local Palletline member collects the finished pallet. PalletOnline does not send its own van.
Is pallet pick up and delivery one booking?
Yes. Pallet collection and delivery are booked together. You enter both postcodes and the packed size.
What do I need ready on collection day?
A packed pallet, no overhang, clear wrap, and access for the collector for the whole day. There is no timed ETA.
When is a tail lift needed?
When the collection or delivery site cannot handle a pallet with its own equipment. Add it on the quote so it is included before you pay.
Ready to book a collection?
Two postcodes and the pallet size are enough to start.