Are There Any Pallet Collection Restrictions?

Most pallet delivery companies have their own pallet collection restrictions in place to ensure everything runs as smoothly as possible on the day. 

Please read the following information carefully before booking your pallet collection.

What can I send on a pallet?

Surprisingly, there are plenty of goods deemed suitable for pallet shipping, but it would be much easier to tell you what you can’t send on a pallet.

If your goods aren’t listed on the full list of unsuitable goods, then you can send them on a pallet with us! 

Just to be on the safe side, you can always ask us about unsuitable goods on Live Chat; We’ll be able to tell you if you can ship your items through the Palletline network. 

What you need to know before collection… 

All collections must be done on flat ground, such as concrete. Surfaces such as soil, gravel and grass are considered unsuitable for collections AND deliveries and the driver will not attempt to operate their equipment unless the surface is appropriate. 

All collections are kerbside, but our drivers cannot leave their vehicle parked where it is illegal; You must make sure there is plenty of room for the delivery vehicle. 

One more thing: Our drivers are NOT insured to enter any buildings. They are given 15 minutes to collect your goods, so you must make sure everything is ready at the collection point for them. 

How to book your pallet collection

Booking a pallet collection just got easier! 

You can do this by heading to our home page and completing our simple pallet quote form; We’ll provide you with an instant price once your details have been provided. 

Then you can add any extras to your basket and proceed to book using our secure checkout system. 

You can always send us a message on Live Chat if you need further support! 


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