What is the cut off time for same day collection?
ALL same day collections must be booked by 11:30am, Monday - Friday.
We can collect up to 3 single pallets on the day, per booking.
Any bookings over 3 pallets will be moved to a next day collection.
What do I need to know before collection?
We CANNOT collect goods from locations where it is illegal for our drivers to park their vehicles; All collections are kerbside.
There must also be a stable surface for parking and loading, which MUST NOT be grass or gravel.
The driver must be able to access every premises easily, with no obstructions.
What time is my collection?
If you’ve managed to book before 11:30am and your goods are due for same day collection, this will be within the standard time slot: 9am - 5pm.
Normally, collections take place between 1pm and 5pm, when the driver has emptied the deliveries from their trailer and are heading back to the depot.
If the driver still hasn’t arrived by 4pm, don’t worry, there’s still time!
You’re welcome to contact us on Live Chat to check for an ETA from 4pm onwards.