What are pallet trucks used for?

The safe handling of pallets and heavy goods is something that everyone should know before arranging to send a pallet. You need to know the risks involved in moving goods from one place to another without the correct tools and equipment, for your safety.

What Are Pallet Trucks?

Pallet trucks can also be referred to as 'pallet jacks' or 'pump trucks'. They are designed for the swift movement of pallets, heavy items, and bulk palletised goods around storerooms and warehouses.

Such tools are the unsung heroes of pallet distribution. They can ease the process of shipping goods entirely, reducing the risk of injury caused to workers and you, for that matter.

Can You Supply Me With A Pallet Truck?

When booking your pallet delivery, ensure you select tail-lift before checking out. Once your order is manifested over to our system, we will add this service to either your collection or delivery (or both, depending on what you choose) and a pallet truck will be supplied.

We will allocate a delivery vehicle that has a tail-lift, and the driver will also be equipped with a pallet truck to help move your pallet to the delivery vehicle with no issues.

If you have already submitted your booking and you have forgotten to add a tail-lift, you can contact us through Live Chat to request this; we can add this to your order on your behalf and a payment link will be sent to you to cover the additional cost of this service.

Do I Have To Use A Pallet Truck?

Supposing your items do not exceed 1,200 kilograms, you do not necessarily need to use a pallet truck to carry, move and help load them to the delivery vehicle. However, many people who are shipping large or heavy goods prefer to use a pallet truck to make life easier.

We would only typically supply a pallet truck if you have selected a tail-lift in the checkout before confirming your order. Otherwise, if you have a pallet truck of your own and would prefer to use this, you can feel free to do so should you feel this would benefit you.

For more information regarding pallet trucks and tail-lifts, please visit our Help Centre. Alternatively, you can contact us directly by calling or via our Live Chat service.


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