Nicki, let's start by getting to know you! Can you tell me a bit about yourself and your role here?
A bit about me…hmm!
I'm Nicki, I've spent my career working in the food industry and worked my way up to a catering manager at a wedding venue, I decided on a career change after a long time working weekends. I love to get out and about visiting different places.
Here at PalletOnline, I work as part of the customer support team, I deal with enquiries on the telephone and online chat service. I work as the middle person between the customer and depots when there is an issue, I export all the bookings over to the depots and look for any potential issues with the bookings.
I'm also the person that goes around the office every afternoon with a sweet treat for all... I feel that’s probably my most important role!
My favourite part of working for PalletOnline is working as part of a team that supports one another.
My favourite pizza topping has got to be spicy chicken! Nom nom!
I love classic Fords! Mine would be an RS500 Sierra Cosworth. I went for a ride in one once, I thought we were going to take off! It was amazing, such a gorgeous car.
French, then I’d consider running off to live in a chateau in France. Apparently, I am of French descent… Ooh la la
I love a good steak these days!
My first job was a catering assistant, I have spent most of my career being the breakfast queen.
I'd actually love to go live in Wales, I love the North Wales coastline, I hope to retire there one day.
I love spring, the snow is behind us and the sun isn’t too hot!
RS500 Sierra Cosworth, RS Turbo, Range Rover and a house with a massive garage for more toys!
Blatant lies, at least have the decency to be honest with me.
Flipping burgers by the sea… I’ll live that dream when I move to North Wales for my retirement! (or should that be semi-retirement, but if I am there I know I’ve achieved my life goal to live on that coast)
Well, there you have it! Thanks to Nicki for her answers and we hope you got an insight as to what life is like as a customer service advisor here at PalletOnline!
Make sure to join us for our next Meet the Team blog, where we'll be introducing Josh, one of our marketing apprentices!
If you enjoyed our interview with Nicki, read about our chat with Sue!
It's that time again!
That's right! We're offering a 5% discount to everyone who reads this far!