You do not need a code for your first booking. New customers save 20% on their first UK pallet delivery, applied automatically at checkout.
We do not publish a list of public codes. These are the offers that apply.
Is there a discount code for new customers?
Yes, and you do not have to enter it. The 20% welcome offer is applied automatically to your first eligible UK pallet network booking.
- UK pallet network bookings of up to seven pallets
- One welcome discount per customer account
- Not available if your email address or collection postcode was used on a completed booking in the last 18 months
- Extra users added to an existing account are not eligible
Can regular customers get a discount?
Yes. Signed-in customers earn a unique 10% reward code for every 25 eligible deliveries. Once you reach 100 eligible deliveries, you earn another code every 20 deliveries.
Your booking total and available codes are shown under Rewards in your account. Each code belongs to your account and is ready to copy when you earn it.
Which deliveries count towards reward codes?
- Completed UK pallet network deliveries of up to seven pallets
- Eligible deliveries completed from 1 January 2026
- Bookings made through the account that earned the reward
Full loads, dedicated vehicles, international deliveries, cancelled bookings and refunded deliveries do not count towards reward codes. Your account totals and badges can still include your earlier delivery history.
What is each reward code worth?
Each code gives you 10% off one eligible booking, saving up to £100 excluding VAT. It is valid for 180 days from the day it is issued and cannot be shared with another account.
Can I earn a discount by recommending PalletOnline?
Yes. Share your link from Recommend a company in your account. A business you recommend saves 20% on its first eligible UK network booking, up to £25 excluding VAT. A day after that delivery is complete, you receive a private 10% code, also capped at £25 excluding VAT and valid for 180 days.
How do I use a code?
The welcome offer needs no code. For a reward code:
- Sign in to the account that earned the reward.
- Open Rewards and copy an available code.
- Enter it in the discount code box at checkout.
Can I use more than one code?
No. You can use one code per booking. Codes cannot be combined with another promotional code or loyalty points.
What if my code does not work?
Check that you are signed in to the correct account and that the code has not expired or already been used. Codes found on voucher sites may be out of date. If it still does not apply, message our team.