Help > General > Business Accounts

Do You Offer Business or Credit Accounts?

We do not offer separate business accounts, but we regularly review customer accounts. If you use our pallet delivery service consistently, we may upgrade your account to a trade account with a small discount applied to future bookings.

What is a Trade Account?

A trade account applies a discount of up to 6% to all bookings made through your PalletOnline account. The discount is automatically applied at checkout when you are signed in.

All orders are placed in the usual way through our website. No separate account or additional steps are required.

How to Qualify for a Trade Discount

We review account activity regularly and apply trade discounts to accounts that have maintained a consistent booking volume for at least 30 days.

If you do not yet have an account, you can create one here. There is no application process for trade accounts. Discounts are applied automatically when you meet the qualifying level of activity.

Using Your Trade Discount

To make sure your discount is applied, sign in to your account before requesting a quote or placing a booking. Discounts are automatically applied to your basket at checkout - no codes required.

We are also working on a loyalty scheme which may offer further benefits for regular customers in the future.

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