Time is flying by, and we're already on our sixth Meet the Team blog, with many more to come! This time, we're introducing you to the head of our customer service team, Gemma.
Hello! I'm the Business Support Manager here at PalletOnline, so I oversee the customer care team, help with any issues we might have and also help with any day-to-day duties. I also look after insurance claims if goods have been damaged in transit and any full load requests we have.
I think the best thing about working at PalletOnline is that everyone is a team player and we all help each other. Everyone is also very friendly, and we all work together!
I would say I cook a good Chilli or Curry. I love cooking from scratch and it became a big thing in lockdown. I even love having a go at making homemade poppadoms.
I'm definitely an evening person! Everyone knows not to speak to me first thing at home - I'm awake by the time I get to work.
Dogs all the way! Although saying that, I don't dislike cats, I'm actually allergic to them.
Earrings! Although I don't wear them for work, I can never find them when I want them
I love Cornwall. If I could move there tomorrow I would, it's like a completely different way of living. Everyone is so friendly and there is no rush for anything.
Anyone else hungry?
My favourite season has to be summer. I'm quite a nesh person so I love the hotter weather.
My favourite dessert is cheesecake, but I'm more of a savoury person so I'd rather have a bag of crisps over a cake.
I've always wanted to speak German. I'm not sure why, but it's always seemed like quite an interesting language.
I wanted to be a solicitor when I was growing up, but my lovely careers advice lady told me I wasn't clever enough!
Favourite TV show... that's a hard one! I love a good drama, but I would have to say my favourite TV show is Ashes To Ashes.
It's been great getting to know you, Gemma!
Don't miss our next Meet the Team blog, where we'll be introducing you to someone who's vital to our international proceedings.
Before you go... fancy a discount?
We're giving everyone who reads our Meet the Team blogs 5% off their next booking with us!