PalletOnline Update for June 2020

Greetings and thank you for visiting us!

This blog is just a small update to keep you in the loop with the latest happenings behind the scenes at PalletOnline.

Where do we begin? Well, it is seemingly a new world in many ways! Through the duration of the hard-hitting global COVID-19 pandemic, many have learnt how to adapt to working digitally and from the comfort of their own home, while others have spent some much-needed quality time with their loved ones.

But at PalletOnline, we have remained in place and our wheels in full motion through the majority of the pandemic. As key workers, we have put all our efforts into ensuring your deliveries have gone and will continue to go ahead as planned and with very minimal delays.

So for us, it has very much been business as normal for the most part, with pallet collections and deliveries taking place as often as they normally do.

Just as it normally is, the happiness of our customers is at the forefront of our thoughts. You are the very heart of our business and we appreciate all of you! With this in mind, we hope that you, your families, friends and colleagues have kept and are keeping safe and well during these trying time and that you continue to work with us moving forwards.

With our services operating as normal, you will be pleased to know that our European collection and delivery services are now also back in operation and up to full speed once again. We will continue to review our Europe delivery service and keep you fully updated with regards to any changes you need to know about.

A Special Thanks To All Of Our Customers

While we still have your attention, we would like to thank you for sticking with us throughout such challenging times.

We would like to extend a special thanks to all of our customers, the old and the new. We know that the current circumstances have applied a tremendous amount of pressure on companies far and wide, but fortunately for PalletOnline, this has been a period of growth - and it's all thanks to you!

We are now scaling our team and our capabilities up to better support our customers with their pallet delivery needs and demands while at the same time, ensuring that we keep up with and on top of incoming demand.

A Special Thanks To The PalletOnline Team

And how could we forget? We would never! The wonderful team here at PalletOnline have been working hard and have dedicated all their efforts to ensure all deliveries go to plan during these unprecedented times. So without further ado, we would like to thank them for their continued hard work - we couldn't do it without them!

From our dedicated customer support team to our friendly network drivers and everyone in-between, we couldn't possibly do it all without them. They have handled this period with their usual gusto and have been steadfast in their commitment to the cause and ensuring your deliveries are not disrupted.

So, on that note, we would just like to show our immense appreciation for all their hard work and determination throughout the global pandemic.

What Has PalletOnline Done To Help?

As you can imagine, the effects of the COVID-19 pandemic have had huge, or in some cases, detrimental impacts on businesses all around the world. But amongst the most severely impacted as the charities that would otherwise be fighting to help those in need during such trying times.

Many charities rely solely on funding from the public to keep their ship above water and continue helping those in urgent need of supplies. However, despite funding taking a hit these charities still need a means of distributing supplies to those who rely on their help to survive.

We are proud to say that we have supported many charities throughout the global pandemic, cutting the cost of our shipping services through Emergency Charity accounts.

Our Emergency Charity accounts are strictly for charities and have offered a more affordable means of shipping supplies to those in need - we are proud to be doing our part in helping to keep the wheels in motion.

We Value Your Feedback!

Following on from our hard work up to this point, we are planning further improvements and appointments soon. But in the meantime, any feedback from you (yes, you!) is always welcome and sought after.

Hearing your honest feedback and suggestions will help us make improvements to our service offerings and our website. Of course, this will only result in easing the process of shipping pallets in the future.

If you would like to offer some feedback with regards to how PalletOnline has performed recently, especially during the global COVID-19 pandemic, please leave us an honest review on Google or share your opinion with us directly; we'd love to hear what you have to say!

As the leading industry pioneers, we are always finding new ways to improve our services to offer our wonderful customers the best we possibly can for their money.

On that note, if you have any suggestions on how we can improve our service offerings or website, or you have any friendly advice, please feel free to jump on Live Chat and let us know!

Alternatively, you can call and speak with us directly regarding your suggestions and feedback should you prefer. Our friendly customer support team is available from Monday to Friday, between 9am and 5pm and will always be happy to chat with you.