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The Bill of Lading (BOL) and Proof of Delivery (POD) are both used as delivery references. The BOL shows your booking and scheduled delivery slot. The POD is the signed confirmation that your goods were received into the fulfilment centre.
When will I receive the BOL and POD?
The BOL number is generated once the delivery slot is confirmed with Amazon. This will show on your tracking page automatically as soon as it is available.
The POD is uploaded to your tracking page once Amazon confirm the delivery. This usually takes 5 to 10 working days after the delivery has been made.
Can I get the BOL before delivery?
Yes. The BOL number is created when the delivery slot is booked. It will appear on your tracking page automatically once we have it. There is no need to request it separately.