Amazon FBA delivery dates

When you book an Amazon pallet delivery with us, the delivery date you choose is the earliest date we will request delivery from Amazon. It is not a guaranteed delivery date.

Amazon controls appointment availability at its fulfilment centres based on capacity, scheduling and site congestion. This means the final delivery date may be earlier or later than the date requested.

As an Amazon Preferred Carrier, we manage the delivery appointment process on your behalf and request the earliest available compliant slot once your freight reaches the relevant delivery depot.

We will always act as quickly as possible, but protection against Amazon late charges depends on there being enough time remaining within your PO delivery window. If freight is released to us with little or no contingency remaining, we cannot guarantee protection where Amazon does not offer a suitable appointment within that window.

Occasionally, Amazon may reschedule a confirmed appointment. If this happens, we will update your tracking once the revised delivery slot has been confirmed.

You can track your pallet’s progress to Amazon on our order tracking page.

How Do I Book an Amazon Pallet Delivery?

First, create your shipment in Amazon Seller Central and select the products you are sending to FBA. Once Amazon provides your Reference ID and fulfilment centre details, get a free quote on our website and complete your booking.

To reduce the risk of Amazon late charges, please book your shipment as early as possible within the PO delivery window and allow enough time for collection, movement through the pallet network and Amazon appointment availability.

We will then manage the Amazon booking process and request the earliest available compliant delivery appointment on your behalf.

Can Amazon Change My Delivery Date?

Yes. Amazon may move your delivery date depending on fulfilment centre capacity and appointment availability. This is outside the control of PalletOnline and Palletline.

We will always request the earliest available compliant appointment and update your tracking once the delivery slot is confirmed or changed. Protection against late charges cannot be guaranteed where insufficient time remains within the PO delivery window.