Northern Ireland & TSS guide

Sending pallets from Great Britain to Northern Ireland is different from mainland UK deliveries due to post-Brexit customs changes. We handle the paperwork and simplify the process for you.

Sending from Northern Ireland to Great Britain? No customs steps apply. Just book as a standard UK delivery.

Commercial or residential delivery?

If both sender and receiver are businesses, each must have a valid EORI number. The Northern Ireland receiver also needs a Trader Support Service (TSS) account to clear the goods through customs.

If your delivery is going to a residential address in Northern Ireland, no TSS account is needed. The sender still needs a GB EORI number, but we handle the customs paperwork for you.

Residential deliveries are simpler - no EORI numbers or registrations needed. Just book your pallet and we take care of the rest.

Check your EORI numbers

Businesses in Great Britain must have a GB EORI number. Businesses in Northern Ireland use an XI EORI number. Some Northern Ireland businesses may also hold a GB EORI.

Apply for an EORI number at gov.uk/eori.

Trader Support Service (TSS)

The TSS handles import declarations for Northern Ireland businesses. If your customer is a business, they must register for TSS at tradersupportservice.co.uk. Residential deliveries do not need this step.

Get a quote

Start by getting a quote from our homepage. Enter your GB collection postcode and the Northern Ireland BT delivery postcode. Select your pallet sizes and click Get a Quote. If you are unsure of pallet sizes, use our pallet calculator.

Checkout options

During checkout, we will ask for your EORI numbers. If your delivery is residential, tick the residential option instead. This helps us complete the paperwork correctly for you.

Once booked, we handle the rest - including customs clearance through the TSS where required.