For the first time ever, you can now track your delivery ETA’s when you have placed an order.
We have listened to your feedback and produced a more in-depth service to make shipping a pallet easier than ever before.
Our new ETA service will cover all the of the various pallet delivery steps. This is in the form of eight different stages which includes the following:
Your products have been collected before being scanned into the relevant depot.
- Quality Hub
Your goods are passed through a rigorous quality control process to identify any issues before delivery.
- Journey to the Hub
Everything has been scanned in and is now ready to move to the Network hub.
- Arrival at the Delivery Depot
This is confirmation that that your goods have arrived at the delivery depot.
- Ready for Delivery
Everything has been scanned onto the delivery vehicle and we are now waiting for confirmation of the departure from the depot.
- Out for Delivery
The journey to the specific location has started. This is when you will need to ensure that you ready to receive your goods.
- At Delivery Location Ready for Delivery
Your goods have arrived at the delivery location, and we are ready to complete the booking.
- Delivery Complete
Success! The pallet delivery has been completed. Thank you very much for using our service.
More Info About ETA Tracking
To access this information, along with the specific ETA, click on the ‘Track Order’ option at the top of the page.
You will then need to provide your booking reference, order ID or post code to access all of the information you require.
Furthermore, you will also be able to see your Proof of Delivery document as soon as it is available!
You will also be able to rate our pallet courier service at the bottom of the page, and you can also contact us on Live Chat if there are any further queries.
Why is ETA Tracking Important?
We recognise that more and more people are becoming first-time pallet customers, so it is important for us to provide as much clarity as possible.
Various sectors are implementing rigoruous tracking structures, and as a leading figure in shipping pallets, we know that this now an expectation of our customers.