Avoid Pallet Courier Hidden Costs

Avoid Pallet Courier Hidden Costs

If you have a company that relies on partnerships for transportation, you need to know exactly how to manage your pallet courier costs. Moreover, avoiding the hidden costs is crucial if you want to hold on to the profitability of your company.

Here are some top tips and tricks that may be able to help you out to reduce pallet costs.

Get Everything in Writing

It's one thing to talk about all the terms and courier fees upfront, and another to have them all in front of you. This is why you should insist that your pallet courier provides you with a written copy of their terms of services, so you know exactly what the courier charges are and if you can afford them. 

Let's say that a pallet courier charges you too much further down the line, after placing several orders with them, you will at least have official proof of their usual courier costs in order to get your money back. Plus, you will see exactly what should appear on the purchase bill - as well as anything that shouldn't be there! 

Wrap it Up

Before the pallet pick up, you should make sure it's all tight under the shrink or stretch wrap so that none of your goods move during transit. 

This is more for your own benefit as (a) your goods will be fully protected throughout their journey and (b) you won't face any additional charges for taking up too much of the couriers' time and not meeting their requirements. 

After all, the courier has a duty to deliver your goods, not wrap them. Though, if the courier offers a service that includes shrink or stretch wrapping your pallet, there should be no additional courier fees so long as this is something you selected when checking out and booking your collection or delivery.

The Delivery Date

To avoid any hidden courier costs, you should know exactly how soon they will deliver your order after placing your booking. Once more, make sure that you have everything in writing – the courier will normally send an email receipt or booking confirmation after you place an order with them. Use this to help prepare your goods for collection on the selected date. 

Last but not least, if the delivery is time-sensitive, you may want to build in an extra day or two to prevent any unforeseen delays. 

Weight and Dimensions

Whenever someone wants to send a pallet, they will be very careful with the measurements and weight. The higher these numbers go, the more you will have to pay in courier costs. The secret to avoiding pallet courier hidden costs is to know exactly how much the shipment weights and measures. If it's heavier or of a different size than it was originally estimated, then the person in charge with the payment will have to deal with additional courier fees.

Be There

If you're not there on the day of the pallet pick up, or if you haven't finished preparing the pallets for transport yet, then it is very likely that there will be extra pallet charges to face. While it may be something very obvious, many people are actually surprised by additional pallet charges. 

It goes without saying that, since you and the courier both agreed on a specific date for your pallet collection, you should be there on the day to assist them with anything they may need your help with.

A failed collection or delivery attempt due to there not being somebody present onsite on the day will result in additional pallet costs and you will have to discuss this with the courier directly. 

Shop Around

Every pallet courier will have their own shipping costs and will calculate them based on different factors, so you might want to do some looking around before shipping your goods out with the wrong courier! 

To start with, we would recommend requesting at least two or three delivery quotes before your decide which pallet courier will handle your goods throughout their journey. Many couriers offer a delivery cost calculator on their websites, but with some you may have to verbally request a quote for delivery. 

The more informed you are, the better. Doing your homework before investing in a pallet courier and their services will benefit you in so many ways, more so in terms of cost and often, reliability too. 

By following the tips above, you should be able to avoid any hidden fees that a pallet courier might bring on you. 

How To Book A Pallet Collection Or Delivery 

There are many pallet couriers that could handle your goods but PalletOnline are one of the best and most trusted pallet delivery companies around. Booking a collection or delivery is fast and straightforward; all you have to do is go to our homepage, request your free quote and if you are satisfied with the pallet charges, select a date for one of our drivers to come and collect your goods. 

For more information about our pallet courier services, feel free to get in touch with us by either calling 08456580049 or sending us a message through our live chat service.

Questions & Answers

First, select a pallet that is large enough to fit all of your items on without any overhanging and arrange your boxes in order of size. Then secure your boxes to the pallet ideally using either shrink or stretch wrap and attach your label before sending your goods with a pallet courier.


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The cheapest way to ship heavy items in the UK is through a trusted pallet delivery courier, like PalletOnline. You can request a quote for delivery cost based on the weight and dimensions of the pallet you are shipping and the distance the courier would have to travel to deliver your goods.


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Once you have packaged your goods properly, measure the dimensions and weight of your pallet. Then calculate the delivery rates of an oversized package or pallet with your chosen courier, book a collection with them and label your goods correctly before delivery takes place.


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The height of your pallet must be measured from the very bottom to the tallest point. Also, when measuring the full length of your pallet, you will need to include any overhanging items. If your items do overhang, you must make the pallet courier aware of this and request an oversized pallet for delivery if possible.


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A truckload shipment can range between 24 and 30 pallets, often more. With truckload freight, the space your goods take up in the trailer has more of an impact than anything else, so truckloads usually range from 5,000 pounds to 45,000 pounds or more in some cases.


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