Please enter your email address to reset your password.

Having trouble logging into your PalletOnline account?

You may need to reset your password but rest assured, we can help you do this. All it takes is a few quick and easy steps and you will be back in your account before you know it.

First, you will be asked to enter the email address associated with your user account. Remember to tick the ‘I’m not a robot’ box before continuing to reset your password.

From there, an email will be sent to your inbox (of the email address you provided us with). When you receive the email, please follow the next and final steps to reset your password.

Setting your PalletOnline password

Once you manage to successfully sign into your account, you will be asked to change your password to something you are more likely to remember.

We would also advise making a note of what you changed your password to - this should help you to remember it for the next time you want to book a pallet collection or delivery.

If you experience any issues while trying to reset your password, then please notify us of this immediately.

Premium PalletOnline customer service

We always strive to offer the very best standard of customer service and we do our best to ensure that all customers can access their account as and when they need.

You are welcome to give us a call if you have tried the above steps and are still having trouble resetting your password.

The benefits of having a PalletOnline account

Having a FREE PalletOnline means that you can access all the pallet delivery information you require in one place.

You will be able to view proof of delivery documents and previous orders.

Plus, you will also have access to specific member offers!