.pol_track_page,
.pol_help_page {
    --support-navy: #000b3b;
    --support-ink: #11172a;
    --support-muted: #596174;
    --support-line: #dfe3ea;
    --support-soft: #f4f6f9;
    --support-orange: #e67c21;
    --support-cta: #d54928;
    --support-cta-hover: #c44122;
    --support-cta-active: #b33b1e;
    --support-ease: cubic-bezier(0.23, 1, 0.32, 1);
    background: var(--support-soft);
    color: var(--support-ink);
    font-family: Inter, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
    text-align: left;
}

.pol_track_page *,
.pol_help_page * {
    box-sizing: border-box;
}

.pol_support_wrap {
    width: 100%;
    max-width: 1120px;
    margin: 0 auto;
}

.pol_support_hero {
    padding: 6.4rem 1.6rem 7.2rem;
    background-color: var(--support-navy);
    background-image:
        radial-gradient(ellipse 70% 80% at 90% 0%, rgba(230, 124, 33, 0.15), transparent 56%),
        radial-gradient(ellipse 55% 65% at 0 100%, rgba(72, 98, 200, 0.14), transparent 58%),
        linear-gradient(rgba(255, 255, 255, 0.022) 1px, transparent 1px),
        linear-gradient(90deg, rgba(255, 255, 255, 0.022) 1px, transparent 1px);
    background-size: auto, auto, 40px 40px, 40px 40px;
    color: #fff;
}

.pol_track_page .pol_support_hero {
    position: relative;
    overflow: hidden;
    isolation: isolate;
    background-image: none;
}

.pol_track_page .pol_support_hero::before,
.pol_track_page .pol_support_hero::after {
    content: "";
    position: absolute;
    pointer-events: none;
}

.pol_track_page .pol_support_hero::before {
    inset: -35%;
    background:
        radial-gradient(ellipse 42% 52% at 78% 8%, rgba(213, 73, 40, 0.26), transparent 58%),
        radial-gradient(ellipse 50% 58% at 6% 92%, rgba(72, 98, 200, 0.22), transparent 62%);
    animation: pol-track-glow 26s var(--support-ease) infinite alternate;
}

.pol_track_page .pol_support_hero::after {
    inset: -40px;
    background-image:
        linear-gradient(rgba(255, 255, 255, 0.028) 1px, transparent 1px),
        linear-gradient(90deg, rgba(255, 255, 255, 0.028) 1px, transparent 1px);
    background-size: 40px 40px;
    animation: pol-track-grid 42s linear infinite;
}

.pol_track_page .pol_support_hero .pol_support_wrap {
    position: relative;
    z-index: 1;
}

@keyframes pol-track-grid {
    from {
        transform: translate3d(0, 0, 0);
    }
    to {
        transform: translate3d(-40px, -40px, 0);
    }
}

@keyframes pol-track-glow {
    from {
        transform: translate3d(0, 0, 0) scale(1);
    }
    to {
        transform: translate3d(3.5%, -2.5%, 0) scale(1.08);
    }
}

.pol_support_hero .pol_support_wrap {
    text-align: center;
}

.pol_support_eyebrow {
    margin: 0 0 0.9rem;
    color: var(--support-orange);
    font-size: 1.15rem;
    font-weight: 800;
    line-height: 1.2;
    letter-spacing: 0.09em;
    text-transform: uppercase;
}

.pol_support_hero h1,
.pol_support_body h2,
.pol_support_body h3 {
    padding: 0;
    color: var(--support-navy);
    font-family: inherit;
    font-weight: 750;
    text-align: left;
    text-transform: none;
}

.pol_support_hero h1 {
    max-width: 74rem;
    margin: 0 auto;
    color: #fff;
    font-size: 4.8rem;
    line-height: 1.02;
    letter-spacing: -0.05em;
    text-align: center;
}

.pol_support_intro {
    max-width: 62rem;
    margin: 1.4rem auto 0;
    color: rgba(255, 255, 255, 0.76);
    font-size: 1.7rem;
    line-height: 1.5;
}

.pol_support_body {
    padding: 5.6rem 1.6rem 7.2rem;
    background: var(--support-soft);
}

.pol_support_section_heading {
    display: grid;
    gap: 1.6rem;
    align-items: end;
    margin-bottom: 2.4rem;
}

.pol_support_section_heading--compact {
    margin-bottom: 1.8rem;
}

.pol_support_section_heading h2,
.pol_track_account_card h2 {
    margin: 0;
    font-size: 3rem;
    line-height: 1.08;
    letter-spacing: -0.04em;
}

.pol_support_section_heading > p {
    max-width: 48rem;
    margin: 0;
    color: var(--support-muted);
    font-size: 1.45rem;
    line-height: 1.5;
}

.pol_support_alert {
    display: grid;
    gap: 0.25rem;
    margin-bottom: 1.6rem;
    padding: 1.2rem 1.4rem;
    border: 1px solid rgba(213, 73, 40, 0.28);
    border-radius: 10px;
    background: #fff3ee;
    color: #7f2b1b;
    font-size: 1.35rem;
    line-height: 1.4;
    text-align: left;
}

.pol_support_alert strong {
    color: #641f12;
    font-size: 1.4rem;
}

.pol_support_button,
.pol_support_text_link {
    font-size: 1.4rem;
    font-weight: 750;
    text-decoration: none;
}

.pol_support_button {
    display: inline-flex;
    min-height: 4.6rem;
    align-items: center;
    justify-content: center;
    margin-top: 2rem;
    padding: 1rem 1.5rem;
    border-radius: 9px;
}

.pol_support_button--secondary {
    background: var(--support-navy);
    color: #fff;
}

.pol_support_text_link {
    display: inline-block;
    margin-top: 1.8rem;
    color: var(--support-navy);
    text-decoration: underline;
    text-decoration-color: rgba(0, 11, 59, 0.25);
    text-underline-offset: 0.25em;
}

.pol_support_sr_only {
    position: absolute;
    width: 1px;
    height: 1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    clip-path: inset(50%);
}

/* Track */
.pol_track_search {
    width: min(100%, 82rem);
    margin: 3.2rem auto 0;
}

.pol_track_search label {
    display: block;
    margin-bottom: 0.7rem;
    color: rgba(255, 255, 255, 0.84);
    font-size: 1.25rem;
    font-weight: 700;
    text-align: left;
}

.pol_track_search_row {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 1rem;
}

.pol_track_search_row input,
.pol_help_search input,
.pol_help_track_form input {
    min-width: 0;
    border: 1px solid #cfd4dd;
    border-radius: 9px;
    background: #fff;
    color: var(--support-ink);
    font: inherit;
    outline: none;
}

.pol_track_search_row input {
    height: 5.6rem;
    padding: 0 1.6rem;
    font-size: 1.75rem;
    font-weight: 650;
    letter-spacing: 0.01em;
    text-transform: uppercase;
}

.pol_track_search_row input::placeholder {
    color: #969dab;
    font-weight: 500;
    text-transform: none;
}

.pol_track_search_row button,
.pol_help_search button,
.pol_help_track_form button {
    border: 0;
    border-radius: 9px;
    background: var(--support-orange);
    color: #fff;
    font: inherit;
    font-size: 1.45rem;
    font-weight: 750;
    cursor: pointer;
}

.pol_track_search_row button {
    min-width: 18rem;
    padding: 0 2.2rem;
    background: var(--support-cta);
    box-shadow: inset 0 7px 14px rgba(230, 124, 33, 0.25), inset 0 5px 5px rgba(230, 124, 33, 0.22);
}

.pol_track_search form > p {
    margin: 0.9rem 0 0;
    color: rgba(255, 255, 255, 0.62);
    font-size: 1.2rem;
    line-height: 1.4;
    text-align: left;
}

.pol_track_content_grid {
    display: grid;
    grid-template-columns: minmax(0, 1.1fr) minmax(32rem, 0.9fr);
    gap: 2rem;
    align-items: start;
}

.pol_track_account_card,
.pol_track_help_card {
    padding: 2.8rem;
    border: 1px solid var(--support-line);
    border-radius: 16px;
    background: #fff;
    box-shadow: 0 14px 34px rgba(0, 11, 59, 0.06);
}

.pol_track_account_card > p:not(.pol_support_eyebrow) {
    max-width: 52rem;
    margin: 1.2rem 0 0;
    color: var(--support-muted);
    font-size: 1.45rem;
    line-height: 1.55;
}

.pol_track_items {
    margin-top: 2rem;
    border-top: 1px solid var(--support-line);
}

.pol_track_items a {
    display: grid;
    grid-template-columns: 10rem 10rem minmax(0, 1fr) 14rem;
    gap: 1rem;
    align-items: center;
    min-height: 5.6rem;
    padding: 1rem 0;
    border-bottom: 1px solid var(--support-line);
    color: var(--support-muted);
    font-size: 1.25rem;
    line-height: 1.35;
    text-decoration: none;
}

.pol_track_items strong {
    color: var(--support-navy);
}

.pol_track_items time {
    color: #747c8c;
    text-align: right;
}

.pol_track_help_card .q_a_section {
    width: 100%;
    max-width: none;
    margin: 0;
    padding: 0;
    border: 0;
    background: transparent;
    box-shadow: none;
}

.pol_track_help_card .q_A_title {
    margin: 0 0 1.3rem;
    padding: 0;
    border: 0;
    background: transparent;
    color: var(--support-navy);
    font-size: 2.2rem;
    font-weight: 750;
    line-height: 1.2;
    letter-spacing: -0.03em;
}

.pol_track_help_card .accord {
    width: 100%;
    min-height: 4.8rem;
    margin: 0;
    padding: 1.2rem 2.8rem 1.2rem 0;
    border: 0;
    border-top: 1px solid var(--support-line);
    border-radius: 0;
    background: transparent;
    color: var(--support-ink);
    font: inherit;
    font-size: 1.35rem;
    font-weight: 700;
    line-height: 1.4;
    text-align: left;
    cursor: pointer;
}

.pol_track_help_card .accord::after {
    right: 0;
    color: var(--support-orange);
}

.pol_track_help_card .accord-sector {
    background: transparent;
}

.pol_track_help_card .qa_answer {
    padding: 0 0 1.5rem;
    color: var(--support-muted);
    font-size: 1.3rem;
    line-height: 1.55;
}

/* Help */
.pol_help_page nav a,
.pol_help_page nav a:hover {
    background: transparent;
    border-radius: 0;
}

.pol_help_page .pol_support_hero .pol_support_wrap {
    text-align: left;
}

.pol_help_page .pol_support_hero h1 {
    max-width: 64rem;
    margin: 0;
    font-size: 4.2rem;
    text-align: left;
}

.pol_help_page .pol_support_intro {
    max-width: 46rem;
    margin: 1.2rem 0 0;
}

.pol_help_hero {
    padding-bottom: 4.8rem;
}

.pol_help_hero--inner {
    padding: 3.2rem 1.6rem 3.6rem;
}

.pol_help_hero--inner h1 {
    font-size: 3.2rem;
}

.pol_help_status {
    display: inline-flex;
    align-items: center;
    gap: 0.7rem;
    margin: 0 0 1.4rem;
    color: rgba(255, 255, 255, 0.72);
    font-size: 1.2rem;
    font-weight: 500;
    line-height: 1.4;
}

.pol_help_status::before {
    width: 0.7rem;
    height: 0.7rem;
    border-radius: 50%;
    background: #7d8aa8;
    content: "";
}

.pol_help_status--open::before {
    background: #5dca8e;
}

.pol_status_page .pol_help_status--affected::before {
    background: #e67c21;
}

.pol_help_crumb {
    display: flex;
    flex-wrap: wrap;
    gap: 0.35rem 0;
    margin: 0 0 1.4rem;
    color: rgba(255, 255, 255, 0.5);
    font-size: 1.2rem;
    line-height: 1.5;
}

.pol_help_crumb a,
.pol_help_crumb span {
    color: rgba(255, 255, 255, 0.78);
}

.pol_help_crumb a {
    text-decoration: none;
}

.pol_help_crumb a::after {
    margin: 0 0.7rem;
    color: rgba(255, 255, 255, 0.32);
    font-weight: 400;
    content: "/";
}

.pol_help_crumb span {
    color: rgba(255, 255, 255, 0.5);
}

.pol_help_search {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    width: min(100%, 54rem);
    margin: 2.4rem 0 0;
    padding: 0.4rem;
    border: 1px solid rgba(255, 255, 255, 0.16);
    border-radius: 10px;
    background: #fff;
}

.pol_help_search input {
    height: 4.8rem;
    padding: 0 1.2rem;
    border: 0;
    font-size: 1.5rem;
}

.pol_help_search button {
    display: inline-flex;
    min-width: 11rem;
    align-items: center;
    justify-content: center;
    padding: 0 1.6rem;
}

.pol_help_popular_searches {
    display: flex;
    flex-wrap: wrap;
    gap: 0.4rem 1.2rem;
    align-items: center;
    width: min(100%, 54rem);
    margin: 1.2rem 0 0;
    color: rgba(255, 255, 255, 0.55);
    font-size: 1.2rem;
    line-height: 1.5;
}

.pol_help_page .pol_help_popular_searches a {
    display: inline;
    width: auto;
    min-width: 0;
    height: auto;
    margin: 0;
    padding: 0;
    border: 0;
    background: transparent;
    color: rgba(255, 255, 255, 0.82);
    font-size: 1.2rem;
    line-height: 1.5;
    text-decoration: underline;
    text-decoration-color: rgba(255, 255, 255, 0.28);
    text-underline-offset: 0.2em;
    box-shadow: none;
}

.pol_help_hero_contact,
.pol_help_contact_actions {
    display: flex;
    flex-wrap: wrap;
    gap: 0.8rem 1.4rem;
    align-items: center;
}

.pol_help_hero_contact {
    margin: 2rem 0 0;
}

.pol_help_page .pol_help_chat,
.pol_help_page .pol_help_email {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    margin: 0;
    font-family: inherit;
    font-size: 1.3rem;
    letter-spacing: 0;
    cursor: pointer;
}

.pol_help_page .pol_help_hero_contact .pol_help_chat {
    min-height: 4.2rem;
    padding: 0.7rem 1.4rem;
    border: 1px solid var(--support-cta);
    border-radius: 8px;
    background: var(--support-cta);
    color: #fff;
    font-weight: 600;
}

.pol_help_page .pol_help_hero_contact .pol_help_email {
    min-height: 0;
    padding: 0.2rem 0;
    border: 0;
    background: none;
    color: #fff;
    font-weight: 500;
    text-decoration: underline;
    text-decoration-color: rgba(255, 255, 255, 0.45);
    text-underline-offset: 0.22em;
}

.pol_help_page .pol_help_contact_actions .pol_help_chat {
    min-height: 4.2rem;
    padding: 0.7rem 1.4rem;
    border: 1px solid var(--support-cta);
    border-radius: 8px;
    background: var(--support-cta);
    color: #fff;
    font-weight: 600;
}

.pol_help_page .pol_help_contact_actions .pol_help_email {
    min-height: 4.2rem;
    padding: 0.7rem 1.3rem;
    border: 1px solid #c5cad3;
    border-radius: 8px;
    background: #fff;
    color: #000b3b;
    font-weight: 500;
    text-decoration: none;
}

.pol_help_page .pol_help_search button,
.pol_help_page .pol_help_track_form button {
    background: var(--support-cta);
    color: #fff;
    font-weight: 600;
}

.pol_help_track {
    display: grid;
    grid-template-columns: minmax(0, 0.9fr) minmax(28rem, 1.1fr);
    gap: 1.6rem 2.4rem;
    align-items: end;
    padding-bottom: 0.4rem;
}

.pol_help_track h2,
.pol_help_topics h2,
.pol_help_answers h2,
.pol_help_collection_note h2,
.pol_help_contact h2,
.pol_help_related h2,
.pol_help_topic_about h2,
.pol_help_empty h2,
.pol_help_notice h2 {
    margin: 0;
    font-size: 2.2rem;
    line-height: 1.15;
    letter-spacing: -0.035em;
}

.pol_help_track p {
    margin: 0.5rem 0 0;
    color: var(--support-muted);
    font-size: 1.35rem;
    line-height: 1.5;
}

.pol_help_track_form {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 0.8rem;
}

.pol_help_track_form input {
    height: 4.8rem;
    padding: 0 1.2rem;
    font-size: 1.4rem;
    text-transform: uppercase;
}

.pol_help_track_form input::placeholder {
    text-transform: none;
}

.pol_help_track_form button {
    min-width: 11rem;
    min-height: 4.8rem;
}

.pol_help_answers,
.pol_help_topics,
.pol_help_collection_note,
.pol_help_contact,
.pol_help_related,
.pol_help_topic_about {
    margin-top: 4.8rem;
}

.pol_help_answer_list,
.pol_help_article_list,
.pol_help_search_results {
    display: grid;
    border-top: 1px solid var(--support-line);
}

.pol_help_answer_list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0 3.2rem;
}

.pol_help_answer_list a,
.pol_help_article_list a,
.pol_help_search_results a {
    display: block;
    min-width: 0;
    padding: 1.4rem 0;
    border-bottom: 1px solid var(--support-line);
    color: var(--support-ink);
    text-decoration: none;
}

.pol_help_answer_list a > span,
.pol_help_article_list a > span,
.pol_help_search_results a > span {
    display: block;
    margin-bottom: 0.35rem;
    color: var(--support-muted);
    font-size: 1.15rem;
    font-weight: 600;
}

.pol_help_answer_list strong,
.pol_help_article_list strong,
.pol_help_search_results strong {
    display: block;
    color: var(--support-navy);
    font-size: 1.5rem;
    font-weight: 700;
    line-height: 1.35;
}

.pol_help_search_results p {
    margin: 0.55rem 0 0;
    color: var(--support-muted);
    font-size: 1.3rem;
    line-height: 1.5;
}

.pol_help_search_results mark {
    padding: 0 0.12em;
    background: #ffe8cc;
    color: inherit;
}

.pol_help_topic_grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 0 2.4rem;
    border-top: 1px solid var(--support-line);
}

.pol_help_topic_grid a {
    display: block;
    padding: 1.4rem 0;
    border-bottom: 1px solid var(--support-line);
    color: var(--support-navy);
    text-decoration: none;
}

.pol_help_topic_grid strong,
.pol_help_topic_grid span {
    display: block;
}

.pol_help_topic_grid strong {
    font-size: 1.4rem;
    line-height: 1.35;
}

.pol_help_topic_grid span {
    margin-top: 0.3rem;
    color: var(--support-muted);
    font-size: 1.15rem;
}

.pol_help_collection_note {
    display: grid;
    grid-template-columns: minmax(0, 1.2fr) minmax(24rem, 0.8fr);
    gap: 2.4rem 3rem;
    align-items: start;
    padding: 2.2rem 0 0;
    border-top: 1px solid var(--support-line);
    background: transparent;
    color: var(--support-ink);
}

.pol_help_collection_note > div > p:last-child {
    max-width: 52rem;
    margin: 0.7rem 0 0;
    color: var(--support-muted);
    font-size: 1.35rem;
    line-height: 1.55;
}

.pol_help_collection_note dl {
    margin: 0;
}

.pol_help_collection_note dl div {
    display: flex;
    gap: 1.5rem;
    justify-content: space-between;
    padding: 0.9rem 0;
    border-bottom: 1px solid var(--support-line);
}

.pol_help_collection_note dt,
.pol_help_collection_note dd {
    font-size: 1.25rem;
    line-height: 1.4;
}

.pol_help_collection_note dt {
    color: var(--support-muted);
}

.pol_help_collection_note dd {
    margin: 0;
    color: var(--support-navy);
    font-weight: 750;
}

.pol_help_contact {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 2rem 2.4rem;
    align-items: center;
    padding-top: 3.2rem;
    border-top: 1px solid var(--support-line);
}

.pol_help_contact .pol_help_status {
    margin-bottom: 0.7rem;
    color: var(--support-muted);
}

.pol_help_contact > div > p:last-child {
    margin: 0.7rem 0 0;
    color: var(--support-muted);
    font-size: 1.35rem;
    line-height: 1.5;
}

.pol_help_contact_actions {
    justify-content: flex-end;
}

.pol_help_article {
    max-width: 72rem;
    color: var(--support-ink);
    font-size: 1.6rem;
    line-height: 1.65;
}

.pol_help_article h2,
.pol_help_article h3 {
    margin: 2.4rem 0 0.8rem;
    font-size: 2rem;
    line-height: 1.25;
    letter-spacing: -0.03em;
}

.pol_help_article h3 {
    font-size: 1.7rem;
}

.pol_help_article p,
.pol_help_article ul,
.pol_help_article ol {
    margin: 0 0 1.2rem;
}

.pol_help_article ul,
.pol_help_article ol {
    padding-left: 1.4rem;
}

.pol_help_article li + li {
    margin-top: 0.35rem;
}

.pol_help_article a {
    color: var(--support-navy);
    text-decoration: underline;
    text-decoration-color: rgba(0, 11, 59, 0.28);
    text-underline-offset: 0.18em;
}

.pol_help_article img,
.pol_help_article iframe {
    max-width: 100%;
    height: auto;
}

.pol_help_article table {
    width: 100%;
    margin: 0 0 1.6rem;
    border-collapse: collapse;
    font-size: 1.35rem;
}

.pol_help_article th,
.pol_help_article td {
    padding: 0.7rem 0.8rem;
    border-bottom: 1px solid var(--support-line);
    text-align: left;
}

.pol_help_video {
    max-width: 72rem;
    margin: 2.4rem 0 0;
    aspect-ratio: 16 / 9;
    overflow: hidden;
    border-radius: 10px;
    background: #000;
}

.pol_help_video iframe {
    width: 100%;
    height: 100%;
    border: 0;
}

.pol_help_topic_about {
    max-width: 72rem;
}

.pol_help_topic_about p {
    margin: 0.8rem 0 0;
    color: var(--support-muted);
    font-size: 1.4rem;
    line-height: 1.55;
}

.pol_help_empty {
    padding: 0.2rem 0 0.4rem;
}

.pol_help_notice {
    margin: 0 0 2.4rem;
    padding: 0 0 1.8rem;
    border-bottom: 1px solid var(--support-line);
}

.pol_help_empty p,
.pol_help_notice p {
    margin: 0.7rem 0 0;
    color: var(--support-muted);
    font-size: 1.4rem;
    line-height: 1.5;
}

.pol_status_list {
    margin: 0;
    padding: 0;
    list-style: none;
    border-top: 1px solid var(--support-line);
}

.pol_status_list li {
    display: grid;
    grid-template-columns: minmax(0, 1.4fr) minmax(8rem, 12rem) minmax(14rem, auto);
    gap: 1rem 1.6rem;
    align-items: baseline;
    padding: 1.25rem 0;
    border-bottom: 1px solid var(--support-line);
}

.pol_status_list strong {
    color: var(--support-navy);
    font-size: 1.45rem;
    font-weight: 650;
    line-height: 1.35;
}

.pol_status_pc {
    color: var(--support-muted);
    font-size: 1.25rem;
    font-variant-numeric: tabular-nums;
    letter-spacing: 0.02em;
}

.pol_status_label {
    display: inline-flex;
    align-items: center;
    justify-self: end;
    gap: 0.55rem;
    color: var(--support-navy);
    font-size: 1.25rem;
    font-weight: 600;
    line-height: 1.35;
    text-align: right;
}

.pol_status_label::before {
    width: 0.7rem;
    height: 0.7rem;
    border-radius: 50%;
    content: "";
}

.pol_status_label--active {
    color: #1f7a4d;
}

.pol_status_label--active::before {
    background: #2ecc71;
}

.pol_status_label--suspended {
    color: #9a4a10;
}

.pol_status_label--suspended::before {
    background: #e67c21;
}

.pol_status_label--closed {
    color: #b42318;
}

.pol_status_label--closed::before {
    background: #d54928;
}

.pol_status_incidents {
    padding: 3.2rem 0 0;
    border-top: 1px solid var(--support-line);
}

.pol_status_incidents h2 {
    margin: 0 0 1.4rem;
}

.pol_status_incidents_body,
.pol_status_incidents_body * {
    font-family: inherit !important;
    color: inherit;
    font-size: inherit !important;
}

.pol_status_incidents_body {
    color: var(--support-ink);
    font-size: 1.4rem;
    line-height: 1.55;
}

.pol_status_incidents_body p,
.pol_status_incidents_body ul {
    margin: 0 0 1.2rem;
}

.pol_status_incidents_body ul {
    padding-left: 1.2rem;
}

.pol_status_incidents_body li {
    padding-bottom: 0.8rem;
}

.pol_status_incidents_body li:last-child {
    padding-bottom: 0;
}

.pol_status_page .pol_help_contact {
    margin-top: 3.2rem;
}

.pol_track_search_row input:focus,
.pol_help_search input:focus,
.pol_help_track_form input:focus {
    border-color: var(--support-orange);
    box-shadow: 0 0 0 3px rgba(230, 124, 33, 0.23);
}

.pol_track_search_row button:focus-visible,
.pol_support_button:focus-visible,
.pol_support_text_link:focus-visible,
.pol_help_search button:focus-visible,
.pol_help_popular_searches a:focus-visible,
.pol_help_crumb a:focus-visible,
.pol_help_track_form button:focus-visible,
.pol_help_answer_list a:focus-visible,
.pol_help_article_list a:focus-visible,
.pol_help_search_results a:focus-visible,
.pol_help_topic_grid a:focus-visible,
.pol_help_page .pol_help_chat:focus-visible,
.pol_help_page .pol_help_email:focus-visible {
    outline: 3px solid var(--support-orange);
    outline-offset: 3px;
}

@media (min-width: 760px) {
    .pol_support_section_heading {
        grid-template-columns: minmax(0, 1fr) auto;
    }
}

@media (hover: hover) and (pointer: fine) {
    .pol_track_search_row button,
    .pol_support_button,
    .pol_help_search button,
    .pol_help_track_form button,
    .pol_help_page .pol_help_chat,
    .pol_help_page .pol_help_email {
        transition:
            background-color 160ms ease,
            border-color 160ms ease,
            color 160ms ease;
    }

    .pol_help_answer_list a,
    .pol_help_article_list a,
    .pol_help_search_results a,
    .pol_help_topic_grid a {
        transition: color 140ms ease;
    }

    .pol_track_search_row button:hover {
        background: var(--support-cta-hover);
        border-color: var(--support-cta-hover);
        color: #fff;
    }

    .pol_help_page .pol_help_search button:hover,
    .pol_help_page .pol_help_track_form button:hover,
    .pol_help_page .pol_help_chat:hover {
        background: var(--support-cta-hover);
        border-color: var(--support-cta-hover);
        color: #fff;
    }

    .pol_help_page .pol_help_search button:active,
    .pol_help_page .pol_help_track_form button:active,
    .pol_help_page .pol_help_chat:active {
        background: var(--support-cta-active);
        border-color: var(--support-cta-active);
        color: #fff;
    }

    .pol_help_page .pol_help_hero_contact .pol_help_email:hover {
        color: #fff;
        text-decoration-color: #fff;
    }

    .pol_help_page .pol_help_contact_actions .pol_help_email:hover {
        border-color: #000b3b;
        color: #000b3b;
    }

    .pol_help_answer_list a:hover strong,
    .pol_help_article_list a:hover strong,
    .pol_help_search_results a:hover strong,
    .pol_help_topic_grid a:hover strong,
    .pol_help_page .pol_help_popular_searches a:hover,
    .pol_help_crumb a:hover,
    .pol_help_article a:hover {
        color: var(--support-orange);
    }

    .pol_help_page .pol_help_chat:active,
    .pol_help_search button:active,
    .pol_help_track_form button:active {
        transform: scale(0.98);
    }
}

@media (max-width: 820px) {
    .pol_track_content_grid,
    .pol_help_track,
    .pol_help_collection_note,
    .pol_help_contact {
        grid-template-columns: 1fr;
    }

    .pol_status_list li {
        grid-template-columns: minmax(0, 1fr) auto;
    }

    .pol_status_pc {
        grid-column: 1;
        margin-top: -0.6rem;
    }

    .pol_status_label {
        grid-column: 2;
        grid-row: 1;
    }

    .pol_help_topic_grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .pol_help_contact_actions {
        justify-content: flex-start;
    }
}

@media (max-width: 620px) {
    .pol_support_hero {
        padding: 4.5rem 1.4rem 5rem;
    }

    .pol_support_hero h1 {
        font-size: 3.4rem;
    }

    .pol_help_page .pol_support_hero h1,
    .pol_help_hero--inner h1 {
        font-size: 3rem;
    }

    .pol_support_intro {
        font-size: 1.5rem;
    }

    .pol_support_body {
        padding: 4rem 1.4rem 5rem;
    }

    .pol_support_section_heading h2,
    .pol_track_account_card h2 {
        font-size: 2.5rem;
    }

    .pol_help_track h2,
    .pol_help_topics h2,
    .pol_help_answers h2,
    .pol_help_collection_note h2,
    .pol_help_contact h2,
    .pol_help_related h2,
    .pol_help_empty h2,
    .pol_help_notice h2 {
        font-size: 2rem;
    }

    .pol_track_search {
        margin-top: 2.5rem;
    }

    .pol_track_search_row,
    .pol_help_search,
    .pol_help_track_form {
        grid-template-columns: 1fr;
    }

    .pol_track_search_row button {
        min-width: 0;
        min-height: 5rem;
    }

    .pol_track_account_card,
    .pol_track_help_card {
        padding: 2rem;
    }

    .pol_track_items a {
        grid-template-columns: 1fr auto;
    }

    .pol_track_items a span:nth-of-type(2) {
        grid-column: 1 / -1;
    }

    .pol_track_items time {
        grid-column: 2;
        grid-row: 1;
    }

    .pol_help_hero--inner {
        padding: 2.6rem 1.4rem 3rem;
    }

    .pol_help_search button,
    .pol_help_track_form button,
    .pol_help_page .pol_help_contact_actions .pol_help_chat,
    .pol_help_page .pol_help_contact_actions .pol_help_email,
    .pol_help_page .pol_help_hero_contact .pol_help_chat {
        min-height: 4.8rem;
    }

    .pol_help_answer_list,
    .pol_help_topic_grid,
    .pol_help_hero_contact,
    .pol_help_contact_actions {
        grid-template-columns: 1fr;
    }

    .pol_help_hero_contact,
    .pol_help_contact_actions {
        display: grid;
    }
}

@media (prefers-reduced-motion: reduce) {
    .pol_track_page .pol_support_hero {
        background-image:
            radial-gradient(ellipse 70% 80% at 90% 0%, rgba(230, 124, 33, 0.15), transparent 56%),
            radial-gradient(ellipse 55% 65% at 0 100%, rgba(72, 98, 200, 0.14), transparent 58%),
            linear-gradient(rgba(255, 255, 255, 0.022) 1px, transparent 1px),
            linear-gradient(90deg, rgba(255, 255, 255, 0.022) 1px, transparent 1px);
        background-size: auto, auto, 40px 40px, 40px 40px;
    }

    .pol_track_page .pol_support_hero::before,
    .pol_track_page .pol_support_hero::after {
        animation: none;
        opacity: 0;
    }

    .pol_track_search_row button,
    .pol_support_button,
    .pol_help_search button,
    .pol_help_track_form button,
    .pol_help_page .pol_help_chat,
    .pol_help_page .pol_help_email,
    .pol_help_answer_list a,
    .pol_help_article_list a,
    .pol_help_search_results a,
    .pol_help_topic_grid a {
        transition-duration: 0.01ms;
    }

    .pol_help_page .pol_help_chat:active,
    .pol_help_search button:active,
    .pol_help_track_form button:active {
        transform: none;
    }
}